The process of designing a workplace can get in the way of creating an environment which meets its purpose.
Key Chapter: 13
• 11.1 Objects can help employees to reinforce their identity and communicate it to others. For example, an illumination engineer displaying lightbulbs on top of their desk. p.41
• 11.2 Focusing on efficiency and space utilisation in the workplace can lead us to confuse the practicalities of designing an office, such as cost per square metre, with the real purpose of the workplace. p.43